This year at the REALTORS® Conference & Expo in Anaheim, CA, the focus was on new technology and faster, easier ways to get everyday tasks completed. There was a definite shift from the ‘old regime’ to a new generation of real estate professionals; not necessarily having anything to do with age, rather, a shift in business and marketing strategy. Not many attendees wanted to take printed collateral from booths that they visited. Instead, many asked for an overview of information. They could also be seen snapping photos with their smart phones of booths and information that intrigued them.
QuantumDigital’s mission this year was also focused on delivering time-saving technologies to busy real estate professionals. TriggerMarketing® was featured at QuantumDigital’s booth. It’s an instant just listed/sold program that uses the best of traditional mail, mobile response technologies, the web and social media to deliver warm, local leads directly to the agents inbox. Agents, brokers and top decision makers alike all commented that the program was a “no brainer” and could save them valuable time. The goal, many said, is to get more listings in this competitive market and they could see how TriggerMarketing could help them quickly build awareness in their communities.
The TriggerMarketing program integrates with property listing databases. Within seconds of adding a new listing or changing the status of an existing listing in a database, the program sends the listing agent an email asking if they would like to launch a campaign. Postcards are immediately designed using key information about the listed or sold property, along with photos and trackable technologies. When a recipient responds to the direct mail postcard by scanning a QR code, texting a short code, or typing a unique code on a landing page, the agent receives a real-time warm-lead alert which allows them to immediately follow up. Read More »
Inman News just released a list of 100 productivity apps for real estate professionals. You can access that list now. But before you spend a lot of time browsing through that list, check out the article below. It’s a quick and easy list of the top 5 technologies (including some apps) that are supporting real estate agents on the go.
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These days, to stay relevant and in demand, real estate agents need to be hyper mobile, constantly connected, and super agile. It seems that REALTORS® are expected to be everywhere all at once—visible in communities and on the web, staying in touch with their sphere of influence, getting in front of prospective clients, and more—while still covering the administrative side of things back at the office. This is forcing agents to arm themselves with a mobile office of sorts, powered by the little wonder that is their smart phone.
Every agent will discover their own collection of time-saving tools and technologies that help to resolve particular challenges they may have; I’d love to hear what those solutions are (leave a comment with your must-have technology). For now, below are but just five technologies that are enabling real estate professionals to play the roll of multitasking super-marketer every day.
Tablet/smart phone (with a large display) – Who needs to lug around a heavy laptop, cumbersome address book, portfolio, navigation device, and digital camera? No one! The emergence of powerful mobile devices like iPhones, Androids, iPads, and the like, allow agents to consolidate anything and everything they could possibly need on the job in the palm of their hands. Smart phones and tablets featuring large color displays give agents the ability to show virtual home tours to clients, capture property photos and videos, navigate neighborhoods, send emails, participate on social media, present media-rich listing presentations, and so much more.
Dropbox or cloud computing services – As stated in the company’s product description:Dropbox is a free service that lets you bring all your photos, docs, and videos anywhere. After you install Dropbox on your computer, any file you save to your Dropbox will automatically save to all your computers, your iPhone and iPad and even the Dropbox website! With the Dropbox app, you can take everything that matters to you on the go.
Dragon Dictation – I personally love this application! Dragon Dictation makes sending texts, emails, and posting updates to Facebook and Twitter a snap. Just say what you want to type and the speech-recognition software converts it into text. For real estate agents that are constantly behind the wheel or that feel frustrated every time they attempt to compose a message via a smart phone’s tiny touch-screen keyboards, this app is a great solution to consider.
E-signature/document management program – Applications like Genius Scan or DocuSign (the more widely used application within the real estate industry) are becoming the norm for document management. These applications enable agents to scan, send, track and even sign documents while on the go. DocuSign even provides features to create, tag and modify documents for e-signature.
TriggerMarketing® – TriggerMarketing is an automated, lead-generation marketing program that makes generating buzz about new listings and just sold successes easy, even for agents on the go. Integrated with MLS and other property databases, TriggerMarketing seeks out opportunities based on listing activity and automatically prepares lead-generating just listed and sold campaigns for agents. This robust yet simple-to-use marketing technology gives agents the ability to:
Order marketing within minutes right from their smart phone
Drive traffic to property listings posted online
Instantly see who’s responding to marketing and how
Easily announce listings on Facebook and Twitter to create social buzz
More information, along with a quick video about TriggerMarketing, can be found here.
Due to the wide range of smart tools and technologies available today, now is an exciting time for real estate marketers. Productivity and efficiency is on the rise, and as a result, so is the potential for increased business.
What tools and technologies are a must-have for your business life on the go? Please share.
A common question or hot topic that’s being discussed by real estate professionals today is: “How do I use social media to increase my business?”
For starters, stop flooding your audience’s Twitter and Facebook feeds with nothing but house listings. It’s annoying – especially if your listing announcements are in ALL CAPS – and it doesn’t differentiate you from the other REALTORS® that are marketing real estate via online and social media channels.
People are attracted to social networking sites because it gives them an opportunity to connect with other people; have real conversations that are relevant to their life. They don’t want to have relationships with products or property listings. They’d rather have one with you.
So, instead of acting as a machine pumping out dozens of just-sold and just-listed announcements online, try sharing useful and entertaining information that will get more people to follow you, engage in conversation and refer others to you.
Feature small businesses located within your farming areas. Record quick video interviews with business owners and post them to your website or on YouTube.
Share images of a street or neighborhood via Flicker, Twitpic and Facebook. Add comments to the photos that will help describe the character of the area.
Those are just a few examples of topics to talk about in between listing announcements. The point is, share your personality and the personalities of the neighborhoods in which you do business. Become the local expert and sell YOU as a brand.
For more real estate marketing tips and/or to ask a related question, join @RealEstate_QD on Twitter.
Real Estate professionals know that today’s market is challenging, but as the market shifts the best thing to do is to learn from the most recent industry data, and focus your marketing on those prospects that will become tomorrow’s clients. But how do you locate those prospects? Recently, Campbell Communications released survey results of data collected this past spring that tells us how the market is moving.
Purchases by Homebuyer Type
The above graph shows that 43% of those buying homes today are first-time home buyers – slightly ahead of the percentage cited by NAR’s 2008 Profile of Homebuyers and Sellers, which reported only 41%. So, if investors and current homeowners are more skittish about buying property today, it gives us a good occasion to focus in on marketing to first-time home buyers, as the stats show that segment is growing this year. Knowing the “type” of buyer may help you gear your collateral and creative a bit, but it doesn’t help you target your demographics & direct marketing toward this buyer.
For this, we have to dig into the characteristics of buyers. NAR makes a point of identifying two interesting stats that we can correlate to actionable demographics:
About 25% of first-time buyers identify themselves as non-white
20% of recent buyers are single women
While it’s true that the converse statistics are larger (75% identify themselves as white; 80% are not single women), NAR includes these as main summary points because they represent a growing shift in the demographics of today’s home buyer. A post on the National Association of Homebuilders website backs up this view saying “virtually every analysis of the demographics shows that in coming years, half or more of first-time home buyers will be from minority or immigrant groups.” In addition, they cite a Harvard study which found that “unmarried women accounted for 30 percent of the growth in homeowners” in past years. All these reports indicate that historical ways of marketing directly to home buyers need to be revised (or at least adjusted by the above referenced proportions) – from the message & offer down to the targeted demographics.
Unmarried women
This is the simplest group to market to, just based on the fact that gender & marital status are basic demographic points that most list companies gather fairly well. So choosing your demographic list selects on a direct mailing is pretty straightforward. What will require more work is thinking through your message. What are the true needs of single women with regard to a home purchase? What are their main drivers? Thinking through these questions will clarify your message and also bring up topics for you or your staff to consider when marketing & communicating with these clients.
Minorities & Immigrants
Though often thought of in the same breadth, to truly tailor your marketing to these distinct groups, we need to dig a bit deeper. While it’s true that immigrants are positively affected when companies market to their minority group, in most cases you can segment immigrants vs. American-born minorities and market to each group more successfully. If you do not have the resources to segment your marketing this far down, then focusing your marketing to a dominant ethnic group makes the most sense. Notice that I say a “dominant ethnic group.” This will be different in every part of the country, so it requires some research on your part.
If you have access to a special market-centric report provided by your broker, that may be your best resource. However, as for the freely available information on a market-by-market basis, some people like to use Wikipedia, but I find more comfort in relying on data provided by the U.S. Census. They have a great FactFinder website that gives a high level overview of the demographics of major cities in the U.S. I’d recommend doing your search by the city, and not the zip code to better understand your area’s demographics as a whole. If your market is a metroplex, like the Dallas-Fort Worth area, then doing several searches is probably necessary. Here’s one example breakdown using the city of Dallas as an example:
From the U.S. Census Bureau, 2005-07 Survey
In this example, it seems that African-Americans and Hispanics are the two larger minority groups. There is also the category “some other race” that is 16%, enough to warrant more investigation. Clicking on “show more” will get you that detail.
Whichever minority groups are large enough to focus on, the main point is that these percentages can serve as a good way to accurately allocate marketing dollars to attract first-time home buyers. By using your own city’s demographic breakdowns, it will take much of the guesswork out of figuring out the right targeted demographics for your own marketing.