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Tag Archives: personalization

The “Auto-personalize Your Mailing” Mailing

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dans Direct Mail Marketing

I have to say, this is a clever idea.  As a campaign to promote the ad agency Rapp, and their new name/image, Rapp sent out this interesting piece which consisted of a “box” which contained a button.  That button, once you pushed it down, rubber stamped the recipient’s name onto the top of the letter.  Oh, wait, I didn’t tell you… The “box” unfolds into a letter, which expresses their desire for their clients to be “personally involved” with the image.  The reason that I am writing a blog post about this, is that it’s clever, but I think it could have been more clever in the right context.  This campaign made no mention of the topic of personalization and variable data… but it should have.

autopersonal

Imagine how effective this campaign would have been if the goal was to explain the idea of personalization (and variable data) and how “it doesn’t have to be this hard”.  It probably cost a bundle per piece especially with creating rubber stamps with all the recipients’ names on them, but could get across the notion that if a company is not tailoring their letters, direct mail, or any one -to-one printed collateral – as well as emails – that they really haven’t opened their eyes as to how easy it is to implement this type of communication.  Looking at QuantumDigital’s platform, we make basic “address field” personalization available to all customers as part of our normal cost of doing business, but more advanced technology (right now you have to call in to request this) would create a personalized mailing which recognizes a recipients’ lifestyle, ethnic group – or maybe just their name in different places on the piece – has been setup for clients in the past.

So in essence, this is a great piece and concept, but has it’s limits because of the high cost per piece and the limited novelty factor.  But if you’re in love with rubber stamps with every mailing, I’m not going to stop you :)

The Direct Marketing Links 7-28-2009

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dans News & Trends

Online Retailers Rely on Personalized Direct Mail to Boost Sales

via thedirectmarketingvoice.com I read a great article posted on DMNews today that reinforced what many direct marketers have been saying for quite a while. Despite emerging marketing channels and trends – such as social networking sites, mobile marketing and online advertising venues – personalized direct mail containing relevant content is extremely effective in driving traffic online, generating higher conversion rates and increasing shopping cart totals.

How to make Direct Mail work for you

via bizzywomen.com Today’s MarketingSherpa Blog says that direct mail may decline by 38% over then next five years. What does this mean to small businesses? Well, rather than meaning you should also reduce your direct mail programs, it means that now might be the time to increase them.

How to better personalize your digital marketing

via dmnews.com Personalizing and enhancing users’ online experiences increases the odds they will convert. These efforts regularly improve revenue by ten to 20% and boost click-through and conversion rates by an average of five to 40%. Some marketers realize more than 100% increases in conversion rates, but to do so, they must engage consumers from the initial ad all the way through to a conversion more often.

Email Marketing: Sent Does NOT Mean Delivered

via mpdailyfix.com Email marketers generally know that hitting “send” is not enough to ensure messages actually reach the inbox and appear in subscriber’s inboxes as they intended (called “rendering”). The majority of survey respondents (61%) believe that some messages may be blocked by ISPs.

Online Retailers Rely on Personalized Direct Mail to Boost Sales

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dans Database Marketing, Direct Mail Marketing, Integrated Marketing

I read a great article posted on DMNews today that reinforced what many direct marketers have been saying for quite a while. Despite emerging marketing channels and trends – such as social networking sites, mobile marketing and online advertising venues – personalized direct mail containing relevant content is extremely effective in driving traffic online, generating higher conversion rates and increasing shopping cart totals.

In the article, Joslin Warren, director of commerce and development for Shop.NHL.com, noted a direct correlation between the amount and sophistication of personalization on direct mail catalogs and purchase behavior:

[When they] get a catalog and see their team on the cover, it makes them more likely to buy… We find the more that we customize the catalog, the more they are going to purchase.

Also highlighted in the article is the importance of integrating personalized direct mail with other media such as email and web. Using personalized direct mail as part of a companion marketing campaign gives marketers a better chance at reaching target audiences and motivating action on the part of the consumer.

The key point that I gleaned from this article is that the standards for all marketing communication have changed. Now more then ever, personalization of content is critical – whatever medium is used to reach the consumer.

For more statistics, tips and advice on direct mail and how to best use personalization in your direct mail campaigns, visit QuantumDigital’s whitepaper download page. (The whitepapers are free!)

The Direct Marketing Voice Links 7-23-2009

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dans News & Trends

A Case for Personalization [Case Study]

See how Move, Inc. leveraged personalization and technology to help real estate agents attract new business, increase response rates from leads and generate revenue despite a struggling real estate market.

19 Your Guide to an Effective Real Estate Marketing

via www.real-estate-news-articles.com Most of us find ourselves having a tough time writing our real estate direct mails. Although we know what message we want to communicate to our prospects, we find ourselves at a standstill and can’t seem to produce our ideas in the right order. Hence, the simple method we are suggesting is just to start writing, then rework the piece by rearranging our ideas into the proper order.

I’ve Got to Say it Again… Direct Mail is Far From Dead

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dans Direct Mail Marketing

On a recent MarketingSherpa blog post, the author, Adam T. Sutton, summarizes a conversation he had with Gordon Borrell, CEO of Borrell Associates, regarding the decline of direct mail. You can read the post here.

I think that Borrell is missing an important shift in direct mail marketing today and his point of view seems skewed based on the products and services he’s offering. Just because volume of direct mail is expected to decline, that doesn’t mean using direct mail as part of a complete and well-balanced marketing effort will die.

According to a recent survey conducted by BtoB Magazine, “2008 Marketing Priorities and Plans,” almost 50% of marketers will increase spending on targeted direct mail and email marketing with the intended purpose of acquiring more qualified leads, followed by brand awareness and customer retention. A similar survey, the 2008 Ad-ology “Small Business Marketing Outlook,” revealed the continuation of this trend among small business owners in the U.S. Over half of small business advertisers surveyed will maintain or increase marketing spend on direct mail in 2009.

What he’s failing to acknowledge is why the direct mail landscape today is changing, and how. The integration of new technologies in direct mail processes is making extreme personalization, pinpoint targeting and database-driven triggered direct mail campaigns not only possible, but timely, affordable and effective.

To completely dismiss direct mail as a valid and effective part of a well-crafted marketing plan is, well, ignorant. Rather than explaining a potential decrease in direct mail volume as proof that direct mail is no longer a cost-effective medium that generates results, Borrell should consider that because of new technology, it’s possible for businesses to spend less while seeing better results.

Additionally, Borrell argues that:

The disruptor (for direct mail) is Internet marketing in general, and email marketing in particular…

To some extent, this is true. However, the statement he makes just prior to the above comment cannibalizes his theory:

When something grows really fast and gets up to a high level, and there’s a disrupter in the market place, some other technology that provides pretty much the same level of service but in a more efficient way, then you can expect there to be a roller coaster decline.

I challenge Borrell to take the time to explore how technology is making direct mail a power player in the marketing industry and how integrating it with other off-line and online efforts can make him a believer in direct mail today.