USPS Bailout: Crucial Lifeline or Pointless Boondoggle?

by Eric Welch | March 6th, 2012

In his 2013 Budget, President Obama has promised “bold” action to prop up the ailing and venerable USPS with a $25 billion injection. Among other things, this proposal would put an end to Saturday delivery and, if you trust the math, generate a savings of $25 billion over the next 11 years. As most of us are well aware, the rapid development and expansion of electronic delivery systems have resulted in a significant decrease in traditional mail volume, and there are no indications this will slow down or stop anytime soon… at least not in the lifetime of anyone reading this post.

This begs the question: Is the USPS worth saving at all? For direct mail providers and their customers, the obvious answer would seem to be a resounding ‘yes!’ But is it really that simple? And are these electronic delivery systems entirely to blame for the problem? Or is it, as Ralph Nader points out, a manufactured crisis resulting from “bad management, corporate barracudas and a bevy of editors and reporters enamored with the supremacy of the Internet?” Should we do everything possible to keep the USPS afloat, or do we bow our heads in reverence as this once-mighty American icon sinks into the murky depths of crushing debt and irrelevance? Give us your thoughts!

Technology Stimulating the Evolution of Small Businesses

by Cynthia Fedor | January 26th, 2012

Small business marketingToday I came across an informative yet short and sweet article titled, “How Running a Small Business Has Changed,” on AMEX’s Open Forum site. It featured an interview with Jay Goltz, a 33-year veteran small-business owner and New York Times columnist. When asked, “Why is small business different now than ever before?” he answered, referencing today’s challenging economic climate:

“The interesting part about this one is you’ve got a recession and at the very same time you’ve got technological advancements that have changed the business environment. It used to be if the economy went bad, you suffered through it, cut some expenses, and, a year later, things went back to business as usual. Now… the fact is, you need to continue to spend money to stay up with the new technologies in the changing marketplace.”

For SMB’s to stay competitive, or even simply remain in business today, they need to utilize available technologies to streamline processes, uncover new efficiencies, and better connect with consumers whenever and wherever they can.
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Technology a Big Focus at 2011’s REALTORS Conference & Expo

by Jamie Matusek | November 16th, 2011

TriggerMarketingThis year at the REALTORS® Conference & Expo in Anaheim, CA, the focus was on new technology and faster, easier ways to get everyday tasks completed. There was a definite shift from the ‘old regime’ to a new generation of real estate professionals; not necessarily having anything to do with age, rather, a shift in business and marketing strategy. Not many attendees wanted to take printed collateral from booths that they visited. Instead, many asked for an overview of information. They could also be seen snapping photos with their smart phones of booths and information that intrigued them.

QuantumDigital’s mission this year was also focused on delivering time-saving technologies to busy real estate professionals. TriggerMarketing® was featured at QuantumDigital’s booth. It’s an instant just listed/sold program that uses the best of traditional mail, mobile response technologies, the web and social media to deliver warm, local leads directly to the agents inbox.  Agents, brokers and top decision makers alike all commented that the program was a “no brainer” and could save them valuable time. The goal, many said, is to get more listings in this competitive market and they could see how TriggerMarketing could help them quickly build awareness in their communities.

TriggerMarketingThe TriggerMarketing program integrates with property listing databases. Within seconds of adding a new listing or changing the status of an existing listing in a database, the program sends the listing agent an email asking if they would like to launch a campaign. Postcards are immediately designed using key information about the listed or sold property, along with photos and trackable technologies. When a recipient responds to the direct mail postcard by scanning a QR code, texting a short code, or typing a unique code on a landing page, the agent receives a real-time warm-lead alert which allows them to immediately follow up. Read More »

USPS Makes Local Direct Mail Postcard Marketing More Complex than Necessary with New ‘Every Door Direct Mail’ Program

by Cynthia Fedor | October 26th, 2011

Local direct mail marketing
In an effort to stimulate direct mail marketing activities and generate revenue from postage on direct mail postcard campaigns, the USPS has been rolling out various programs targeted at small business owners and DIY marketers. An article in the October 2011 issue of Deliver magazine features their latest service offering called Every Door Direct Mail. It’s described as a “simplified mailing process” or an easy way for businesses to target prospects in specific geographic areas, even if they don’t have a list of names and addresses at their disposal.

To a small business owner strapped for time and unfamiliar with direct mail marketing execution, this program sounds like a dream. Unfortunately, the given summary of the program is grossly oversimplified and fails to mention huge flaws.

For starters, small business owners and marketers willing to try the Every Door Direct Mail program will need to make sure their running shoes are tied on securely—because they’ll have to make several trips to their local Post Office. Rather than the four–step process advertised by the program’s description, marketers will have to do a lot to get mail out the door and into local mailboxes.
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