3 Ways to Use Direct Mail Postcards for Building Leads

by Cynthia Fedor | January 10th, 2012

Direct mail isn’t what it used to be—boring and impersonal. Thanks to digital printing capabilities, new marketing technologies like QR codes, and an integrated multi-channel approach, direct mail today can be interactive and meaningful. As a result, marketers are recognizing this medium as a critical part of lead-generation campaigns.

Here are three ways savvy marketers are using direct mail to build, qualify and nurture leads while saving time and money.

Spreading the Word Offline to Get People Online

Social Media PostcardBusinesses are quickly starting to realize that social media marketing is not a passing trend but a valuable way to find prospects and nurture leads. Participating in conversations with consumers online is now a necessity for influencing the public’s perception of brand and their purchasing behavior.

With this in mind, how do marketers capture the attention of new prospects that aren’t already online and get them to join the conversation? They use targeted direct mail to drive new leads to websites and social networking profiles. Read More »

Technology a Big Focus at 2011’s REALTORS Conference & Expo

by Jamie Matusek | November 16th, 2011

TriggerMarketingThis year at the REALTORS® Conference & Expo in Anaheim, CA, the focus was on new technology and faster, easier ways to get everyday tasks completed. There was a definite shift from the ‘old regime’ to a new generation of real estate professionals; not necessarily having anything to do with age, rather, a shift in business and marketing strategy. Not many attendees wanted to take printed collateral from booths that they visited. Instead, many asked for an overview of information. They could also be seen snapping photos with their smart phones of booths and information that intrigued them.

QuantumDigital’s mission this year was also focused on delivering time-saving technologies to busy real estate professionals. TriggerMarketing® was featured at QuantumDigital’s booth. It’s an instant just listed/sold program that uses the best of traditional mail, mobile response technologies, the web and social media to deliver warm, local leads directly to the agents inbox.  Agents, brokers and top decision makers alike all commented that the program was a “no brainer” and could save them valuable time. The goal, many said, is to get more listings in this competitive market and they could see how TriggerMarketing could help them quickly build awareness in their communities.

TriggerMarketingThe TriggerMarketing program integrates with property listing databases. Within seconds of adding a new listing or changing the status of an existing listing in a database, the program sends the listing agent an email asking if they would like to launch a campaign. Postcards are immediately designed using key information about the listed or sold property, along with photos and trackable technologies. When a recipient responds to the direct mail postcard by scanning a QR code, texting a short code, or typing a unique code on a landing page, the agent receives a real-time warm-lead alert which allows them to immediately follow up. Read More »

Encouraging Repeat Customers: Tips on Marketing Your Service-Based Business

by Cynthia Fedor | November 14th, 2011

80-20 principleI’m sure you’ve heard these two statements before: 1) It takes more time, effort, and money to acquire a new customer than to keep an existing one. 2) Eighty percent of your business comes from twenty percent of your customers (the Pareto principle or 80–20 rule).

These are common principles to hear in business marketing. They suggest that if a marketer simply focuses on improving customer retention and loyalty, they can maintain revenue or even increase revenue over time. As Fred Reichheld states in his book, The Loyalty Effect, “a five percent improvement in customer retention rates will yield between a 25 to 100% increase in profits across a wide range of industries.” Keeping this in mind, why do many small businesses seem to ignore easy opportunities to ask for repeat business from existing customers?

I’m asking because just recently I realized that it had been over three years since my last eye exam, just under a year since my last hair cut, and a really long time since I had someone clean out my home’s air ducts. Receiving an email communication or direct mail postcard from my providers could not only act as a reminder for me to schedule an appointment but would also let me know that they’re thinking of me; that they want my repeat business. Read More »